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Flex5 Desktop Information

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Flex5 Desktop Usage Disclaimer

We're excited to offer Flex5 Desktop General Availability access to all customers! The Flex4 desktop app will continue to be available (primarily for system administrators).

Our Flex5 Desktop environment provides an extensive feature-set that has undergone quality testing and a full-stack regression test. We are confident in the accuracy of financial calculations and availability in Flex5 but we still encourage you to verify all information in any live job that you build in Flex5 and report any inaccuracies. 

As with any software in active development, there will be bugs and issues that can only be discovered by actual users in a real-life environment. We're hoping you will take an active part in reporting bugs and issues so we can make the best product possible.

Select new features will be labeled as  NEW while we confirm functionality and accuracy. If you come across any errors, slow performance or simply have a suggestion for improvement, please submit a report by using the Contact Support/Send Feedback icon (found in the lower left-hand corner of Flex5).

Notable Features Not Yet Available in Flex5 Desktop

  • Various System Settings pages
    • Custom Reports
    • Payment Methods
    • Pricing Models
    • Production Tasks
    • Report Groups
    • Standard Discounts
    • Static Reports
    • Units of Measure
  • Fee Matrices
  • Email Templates
  • Project Element Settings pages
  • Workflow Configuration
  • Audit Trails (Inventory and Contact)
  • PO History
  • Google Calendar Integration
  • QuickBooks Desktop Integration
If there are any notable features that are important to you but not on this list, feel free to add them to the Flex4 Port Request form. This will ensure the features are prioritized on our development timeline.

How to Still Use Flex4 

Overview

If you need to continue using Flex4, you must sign-in to Flex5 to download and install the standalone Flex4 App. 

      1. After logging into Flex5, click the Main Menu icon in the top left-hand corner.
      2. Next, click on the Help menu and select Flex4 App Download.
      3. Agree to the terms and follow instructions to download & install.

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Installation

Depending on your platform, installation may differ slightly:

macOS
When you download the macOS version of the Flex4 App, the file downloaded will be a .dmg disk image file. Open the file to mount the virtual disk, then Drag the Flex4 App to the Applications folder. Eject the disk image and delete the .dmg file (or drag to the Trash). Do not run the Flex4 App from the .dmg disk image.

Windows
When you download the Windows version of the Flex4 App, the file downloaded will be a .exe installer file. Open the .exe, and the installer will automatically install the Flex4 App, and place a shortcut in the Start Menu and Desktop. After the installer completes the Flex4 App will automatically open. Be sure to delete the .exe file you downloaded. 

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Technical Note: On Windows, the app is installed into the AppData folder, not Program Files. Users with restricted install permissions should be able to install and use the app without elevated permissions.

Updating

Occasionally, we will issue updates to the Flex4 app as needed. When an update is issued we will notify you and you must use the same process as above to re-download and re-install the app in order to update. It is not necessary to uninstall previous versions, and macOS users can overwrite previous versions.

macOS
To update on macOS, re-download the .dmg from your instance of Flex, and replace the old Flex4 app by dragging the new one to the same location. Ensure the Flex4 App is closed before updating.

Windows
To update on Windows, re-download the .exe from your instance of Flex, and run as per installation instructions. When the installation is complete, delete the .exe file you downloaded.

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