When creating a Rental PO, my tax rule doesn't work.

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Justin Robinson

• March 20, 2023 21:43

Hello,

Created a Rental PO however, the Tax rules don't seem to work for some reason.

I have checked that they are enabled for RPO's but still they don't seem to apply.

What could be wrong?

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• Official comment

  

  Flex Customer Success Team

  • March 29, 2023 20:42

  Hey Justin,

  Your standard 'Sales Tax' rule works because you're using the Sales Tax Category of 'HST'. Your 'HST' Sales Tax Rule is not working because it does not have a Sales Tax Category and the 'None' option doesn't have a percentage set for your Subrental Resource Type.

  Please reach out to me directly if you need any additional help - nickn@flexrentalsolutions.com.

   

  Thanks,

  Nick Nazario - Customer Success Manager

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