Creating a single invoice from an Event Folder

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10 comments

  • Official comment
    Flex Customer Success Team

    Hey everyone,

    We have a customer request in our records for this functionality that our Product team is considering.

    In the meantime, most of our customers that use Event Folders will create a Child Element of an Invoice for the EV and use Misc lines that say something like "Refer to Quote XX-XXXX for details" for the customer to refer to an itemized list.

    Nick Nazario - Customer Success Manager

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  • Aristides Lopez
    We are getting this message how can we solve this issue 
     
    Exception ID: 1756d32e-9747-4479-ac88-49ca04667060
    Failed to authenticate with QuickBooks Online
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  • Aaron Horn

    Hey Darren Sussman

    There's not an easy way to do this in Flex at this time.  You could do copying and pasting, but that's obviously not ideal.  An alternative solution is to do a custom report (PDF) that presents information from the Quotes or Invoices within an Event Folder and presents it as if it is a single invoice.  I've done this for clients in the past.  Let me know if you would like to pursue the reporting strategy, and we can come up with something specific to your needs.

    Aaron Horn
    Flex Consultant (endorsed by Flex)
    aaronjhorn@gmail.com

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  • Aaron Horn

    Aristides Lopez, send a support ticket to support@flexrentalsolutions.com.  That is the best way to get help with technical issues and errors.

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  • Darren Sussman

    Thanks, Aaron.  I'm guessing that wouldn't help us with sending the invoice to Quickbooks, though, right?  It would basically just a single report that says invoice at the top?

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  • Aaron Horn

    Yes, exactly.  It's just a report.  It does not create an actual Invoice document in Flex.

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  • Steve Lary

    Please please make this an option.  It's sill to not have the ability to create a single invoice from an event folder....

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  • Evan Bollentin

    I have posted about this a few times over the last few years. Never heard anything back from Flex, just people trying to sell custom reports.

     

    I'll add my bump here since this is a major feature i'm surprised that is not been added yet that most other softwares offer. We need to do a lot of extra work to bill our larger show, especially government bids that have tons of requirements for how billing is done. 

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  • Evan Bollentin

    Replying to Nick, that is pretty-much what I do now, but it would be awesome if there was a simple feature addition to make this happen automatically and link back to the associated quotes. 

    Also, though this can be resolved with workflow edits, these currently leaves the quotes kinda at a dead end with both payment status' and workflow status since the natural next step is to run the invoice workflow. We would also need to manually add payments to both elements. 

    What i'm getting at really is that the workaround should just become an automated feature, with everything from payments to status' sync up. We are in the midst of planning a shakeup of our workflows and the name of the game us is to have our account reps be able to follow an easy standard path and not need to do any custom work for most jobs. 

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  • Tom Evans

    FYI if you use Misc Lines on invoices then the revenue dashboard doesn't work as that uses Invoice line items

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