Flex API & AI Automation - Reservations / Bookings / Inventory Check?

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Justin

Looking to see if anyone has had any success using Flex API and AI Automation for client-side inventory checking and reservation?  Essentially, we are trying to build an AI Bot which allows customers to chat with it to check inventory, availability, and pricing.  

Aside from being a Production House, we also do a considerable amount of dry rentals and are constantly fielding calls, emails, and chat requests for product availability.  So we want to use AI to help on the front end these initial requests, and if the client is ready to book, a form is filled out and sent to a rep who generates the actual order.

I have some programming knowledge and familiar with AI bot development.  I was just unsure of the capabilities of Flex API, and wondering if anyone else has an interest in this or has done or investigated before I go down that rabbit hole.

Thanks.

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  • Norm Schaeffer

    I am beginning to start work on a similar project. The API appears to have a number of good methods for use. The tough part about it so far is figuring out what methods generate what information. (Right now I am pulling my information by using the backup history and writing SQL queries against it, so I'm always 24 hours behind) I believe using the API will provide the real-time information I need.

    Do you have rights to use the API and have you generated an authorization code to get into the Swagger UI / playground?

    Specifically, I'm working on a lightweight warehouse location app for our staff. Eventually it will also have pricing information for our owner to use for on-the-road estimates.

    If you send an email to norm@inspirmedia.com, I'll provide a document which lists some notes and methods I'm exploring.

    Thanks.

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  • Reid Strange
    • Edited

    One thing I've found really helpful while building things using the Flex API is that the Flex 5 UI actually uses the API to retrieve data and perform actions while you're using the UI.  So for example, if you're looking for the endpoints that are related to Inventory, you might be able to find what you're looking for by opening Flex in your browser, opening your browser's dev tools, and then watching the network activity while you perform actions related to the information you're trying to get.  (I haven't used the API for inventory-related tasks just yet, so I don't know which endpoints would be useful for you off the top of my head.)

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