a container closes after 1st item scanned into it

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Tim Shapiro

• July 16, 2019 17:58

I scanned a case open, as a free pick container (using a bar code scan gun on the computer with flex), i then selected a few non-serial items off the pull sheet to place in that container. after the first item "chimed" in, it closed the container. I had to go to the manifest and move the items into that case. real pain.
What am I missing?

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  Benjamin 'Bigs' Coppel

  • July 17, 2019 01:34

  Hi Tim-

  That sounds odd. Does this happen consistently on multiple computers and browsers? If so, I would email support with the details (your Flex URL, the job number) so they can check it out. Otherwise it's probably just a one-off hiccup.

  Hope that helps.
  
  Cheers,
  Bigs
  
  Endorsed Independent Consultant
  bigs@squarewave.com.au
  www.squarewave.com.au

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  Kat

  • February 25, 2022 00:31

  Tim Shapiro

  Did you ever find a resolution to this? I am having the same issue.

  Thanks

   

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