Unreturned Items Report

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Nathan Lanka

• August 30, 2019 13:20

I have set so an unreturned items report is emailed to me every Friday a 8 am. These reports are always blank....which would be great if there were not any unreturned items. If I go through flex and create the same report, I get an actual report with the few items that are unreturned. Any ideas why this would be happening?

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  Benjamin 'Bigs' Coppel

  • September 02, 2019 00:23

  Hi Nathan-

  A blank report usually means it thinks there are no records in the database which match the query. 

  Open System Settings > Automated Reports > your Unreturned Items Report job and check the report generation settings at the bottom.

  Do you have multiple locations? Is it set to a different location than what you are wanting?

  Set to show subrental items only?

  Aside from that, you could try deleting the automatic job and creating a new one.

  Hope that helps.
  
  Cheers,
  Bigs
  
  Endorsed Independent Consultant
  bigs@squarewave.com.au
  www.squarewave.com.au

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