"Inquiry" State Creating Conflicts Despite "Status Options" setting set to "no"
Hey All,
Its in the subject line, but I have quotes set to "inquiry" creating inventory availability conflicts when they shouldn't be. In the "Status Options" menu, the "creates conflicts" option is set to "no" and yet it is still happening. Is there an other setting somewhere I am not aware of that could cause this?
Thanks
-
No, there is no other setting. However, bear in mind that such a status option will still appear to cause conflicts when reviewing available from within elements with that status (think of it as a "what if" scenario). When you view availability from another element, you should not see other Inquiry elements in the results.
If you continue to experience issues, please reach out to our support team from within the app so they can assist you further.
-
Hey Chris,
Has the Inquiry status settings been changed recently? If so, it may still be holding the conflict causing settings. Try changing it to something like Tentative and back to inquiry, and see if that resolves it.
If that doesn't work, send support an email or reach out to me directly and I'll take a quick look.
Aaron Horn
Flex Consultant (endorsed by Flex)
aaronjhorn@gmail.com
Please sign in to leave a comment.
Comments
2 comments