Add Payment Type

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Tammy Berry

• July 27, 2021 21:26

How do I add a credit memo as a payment type so that the CM will work with the invoice

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  Aaron Horn

  • July 30, 2021 18:20
  • Edited

  Hey Tammy,

  Credit Memos are designed in Flex to be separate documents from the Invoices.  You can place them as a child of an Invoice in a Project Tree if you want it associated with a particular job.  If your system still has the default settings, when you have an Invoice open, in the right pane under the Add Child Elements menu, you'll see "Credit Memo".  However, this does not calculate into it's parent Invoice as a payment or affect the Balance Due.

  Credit Memos aren't technically payments, but if you're sure you want them to be entered as a payment read along.  Just know this isn't normally recommended. To build a new Payment Method, go to System Settings > Payment Methods.  Add a new Payment Method and caption it "Credit Memo" so that you can add it as a payment like your other payment methods.  (Payment Types are not editable, but you'll have to choose one.)  This may have accounting implications depending on how you track financials and if you do Quickbooks integration.  So tread carefully.

  If it's a job specific adjustment that needs to affect the Balance Due, most clients will edit their final invoice instead.  Whether it's adding a discount, or adding a miscellaneous line with a negative price, editing the invoice itself is the more common job specific way to "credit" the client.

  Hope that helps.  Let me know if you'd like some direct assistance.  I'm endorsed by Flex.  Thanks Tammy.

  Aaron Horn
  Consultant (endorsed by Flex)
  aaronjhorn@gmail.com
  615.335.1225

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