Can not compete New Quotes, RPO's/PPO's or Edit Header...

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Tim

• May 25, 2022 18:39

I cannot complete a “New Quote”, complete a “RPO/PPO” or complete “Edit Header”. I can fill in all the fields, but it will not accept the information.

When starting a "New Quote" it has something to do with the Deposit Amount and Deposit Due Date. Normally it populates the Due Date the same as the Start Date and sets Deposit amount to "$0.00". It's not populating any Date or Amount and when I hit "OK" it jumps back to the Deposit and only "0" pops up. It dose not matter if I manually enter the info, it will not accept my quote or edit.

I can add Documents and upload Forms. Any pop-up window that ends with “Save” or “Add” works fine.

Basically, the windows that end with “OK” will not work. It’s like my “Ok” button is broken.  

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• Official comment

  

  Flex Customer Success Team

  • June 01, 2022 21:45

  Tim,

  Please contact support@flexrentalsolutions.com if you're still having issues with this. This seems like an isolated incident to your particular Flex instance and they'll need to look further into what's causing this. In the email, please provide:

  • Company name
  • Flex instance ("company".flexrentalsolutions.com)
  • Details listed in this posting
  • Screenshots of Exception IDs, if available

   

  Thanks,

  Nick Nazario - Customer Success Associate

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  Tim

  • July 06, 2022 22:13

  It turn out to be a Bug in my Chrome Desktop program I was running. When tested in Firefox it worked fine.

  Solution was to uninstall and re-install Chrome.

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