Customer Success Team

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  • ANNOUNCEMENT: Release notes are moving as of May 2026

    Release notes are being converted to a detailed changelog (located here) & will continue to stay up to date in the Flex in-app What's New popup.

  • 1.13.0

    What's New in Version 1.13.0 (release date 2026-05-06)Implemented a search field to the inventory browser.Implemented a Created Date column in the inventory manager.Implemented a “Switch to Catalog...

  • 1.12.0

    What's New in Version 1.12.0 (release date 2026-04-08) Implemented CRM connections (HubSpot and Salesforce); this integration is in Beta. Implemented a 30-sec tour of Flex for new customers. Implem...

  • 1.11.0

    What's New in Version 1.11.0 (release date 2026-03-19) Implemented improvements to “Create a Quote” tutorial for new customers – located in Quick Links. Implemented an admin setting to enable singl...

  • 1.10.0

    What's New in Version 1.10.0 (release date 2026-03-12)Implemented "Log Maintenance on Inventory" guided work for new customers – located in Quick Links. Fix for an issue that caused Generate PDF to...

  • 1.9.0

    What's New in Version 1.9.0 (release date 2026-03-05)Implemented a "Create an Inventory Model" guided workflow for new users - located in Quick Links. Patch Version 1.9.1 (2026-03-09)Fix for an iss...

  • 1.8.0

    What's New in Version 1.8.0 (release date 2026-02-26)Implemented a “Create a Quote” tutorial for new users – located in Quick Links.Implemented a “Return Scan a Job” tutorial to help new users get ...

  • Set Up for Required Single Sign On (SSO)

    Introduction Enabling a SSO Requirement Disabling a SSO Requirement Next Steps IntroductionFlex integrates with Google Sign-In and Microsoft Sign-In to give a quick, easy, and secure way to log in...

  • 1.7.0

    What's New in Version 1.7.0 (release date 2026-02-16)Implemented a “Prep Scan a Job” tutorial to help new users get started – located in Quick Links.Patch Version 1.7.1 (2026-02-18)Fix for an issue...

  • 1.6.0

    What's New in Version 1.6.0 (release date 2026-02-05)We’re beginning a phased rollout of the new report engine.Adjusted the Finalized stamp to turn green and added a confetti animation.Fix for an i...