Customer Success Team

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Articles

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  • Connecting Flex to Docusign

    Introduction Connecting to Your Docusign Account Configuring the Basics Next Steps Introduction This article covers the basics of getting started with your Flex to Docusign integration. Be sure ...

  • Troubleshooting Microsoft Single Sign-On (SSO)

    Problem Role Basic Feature Solutions I get an error when trying to sign in with Microsoft. User Using the "Continue with Microsoft" button Your Microsoft Account email MUST mat...

  • Troubleshooting Flex Errors

    Introduction Diagnosing the Problem Flex Errors Introduction Using the information from Troubleshooting Basics, this article allows you to search error codes and error messages for rapidly findi...

  • Changing the Status of an Event Folder

    Overview Using Workflow Actions to Change the Status of an Event Folder Manually Changing the Status of an Event Folder Status Option Definitions Overview Each Event Folder has a status applied ...

  • Connecting Flex to QuickBooks Desktop

    Introduction Installing QuickBooks Web Connector Configuring the Basics Next Steps Introduction This article covers the basics of getting started with your Flex to QuickBooks Desktop integration...

  • Building and Editing a Transfer Order

    Adding Items to a Transfer Order Editing Line Items on a Transfer Order Sort Modes (Auto, Insert, and Add) Line Item Options Menu Workbench Menu Options Adding Items to a Transfer Order To add a...

  • Troubleshooting Google Sign-In

    Problem Role Basic Feature Solutions I get an error when trying to sign in with Google. User Using the Google Sign-In button Your Google Account email MUST match your Flex User...

  • Connecting Flex to Google Calendar

    Introduction Setting up Security Groups and User Permissions Connecting to Your Google Account Next Steps Introduction This article will cover the basics of getting started with your Flex to Goo...

  • Edit Calendar Settings

    Overview General Settings List View Settings Overview When you click the  Edit Calendar Template cog-wheel next to the calendar template selector, you will see a popup with settings for that cal...

  • Searching for an Element

    Overview Searching from the Resource Browser Searching from the Projects Menu Overview There are two ways to search for all types of "Elements" (Quotes, Invoices, Event Folders, etc.) in your Fl...