Printer Template Sort Order

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Chris Barrington

Does anyone know if there is a way to change the order that printer templates appear in the list when you go to print a barcode?  The order seems to change and would be nice to be able to have the ones we use regularly sorted to to top of this list consistently

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  • Randy - Flex Staff

    Hi Chris,

    Those do have a "sort order," but I'm seeing a small issue with the fetch. They're being sorted by a yes/no property which is not currently accessible in the UI, then by "printer name." For new Barcode Printer Preferences, the unseen yes/no is always "no," thus preventing it from being a factor in the sorting. That is to say, this issue would only affect customers that have Printer Preferences created with Flex4.

    Depending on how many Preferences you have that are not sorting alphabetically by printer name, you can either recreate them or reach out to our support team for assistance with resetting the "default preference" setting on those.

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  • Daniel 'Zellers' Zeller
    • Edited

    I've noticed the same issue a while back and I think there are actually two issues at play.

    While the "default preference" can mess up the sorting of the printers which otherwise are sorted alphabetically, when using multiple templates assigned to the same printer the templates are shown in random order in the print barcode dialog.

    A quick workaround is to create a 'Printer' in Flex for each 'Printer Template' and then assign each template to it's own 'Printer'. In this setup, multiple 'Printer' are set to the same configuration such as Printer Host Name / Raw Port Number etc. and will print to the same physical printer but the templates will be sorted consistently by the 'Printer' name.

    Cheers,
    Zellers
    Square Wave - Endorsed Flex Consultancy
    www.squarewave.com.au

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  • Chris Barrington

    Thanks for the replies.  I will try the suggested work around.

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  • Joshua Whale

    Hey Chris, how did the multiple printers trick go? I think Flex should just add a sort in that dialog but they haven't actioned feature request

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  • Chris Barrington

    Hey Joshua, multiple printer trick works well enough.  I ended up not doing a printer for each template, but divided the templates across a couple of printers to make the list more manageable.  A full sort dialog would be nice.

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  • Randy - Flex Staff

    All,

    We should have a fix out for the inconsistent sorting in the next release. The grid will sort by template name, then printer, then location (which is the order of the columns in the grid). A feature that recognizes usage to sort by was not an "easy win," but it is logged for future consideration. Hopefully a consistent sort order will help in the meantime.

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  • Joshua Whale

    That's great Randy!

    I'm looking forward to it. I think sorting by template name is a great move and will satisfy our issues.

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