Clearing expendables from manifests

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Mark Semple

• August 27, 2026 11:08

How would we clear expendables from a returned manifest? Assuming all haven't returned and have been 'sold'. Currently these items are remaining outstanding, and we'd like to process these to clear the list.

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  Aaron Horn

  • August 27, 2026 14:34

  Hey Mark,

  Currently these items are remaining outstanding

  Can you clarify what you mean by outstanding? Is it how they're appearing in the Return Screen? Are those models properly marked as expendable in their settings?

  Aaron Horn
  Flex endorsed Consultant
  ahorn@redhoundsolutions.com

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  Randy - Flex Staff

  • August 27, 2026 14:45

  Hi Mark Semple,

  Please reach out to our support team through the app with full details so we can better assist. The more detail, the better! 

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  Mark Semple

  • September 01, 2026 11:12

  Hi Randy - thank you. I may reach out, however, from experience, I'll be advised to seek further training.

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  Mark Semple

  • September 01, 2026 11:15

  Hi Aaron - yes, all expendables, however, these appear to show as outstanding - which seems an odd behaviour for a sales item. If not returning, then I would expect this to be cleared.

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  Aaron Horn

  • September 01, 2026 13:23

  Mark Semple, understood. Like Randy said, you can reach out to support for the specific issue. But if you'd like more hands-on assistance, I've helped a lot of Flex clients over tha lst 10 years.  Let me know if I can be of service.  Thanks, Mark.

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  Randy - Flex Staff

  • September 01, 2026 13:32

  Hi Mark Semple,

  Normally, sales items are "gone." So, depending on your meaning, I could say "remain outstanding," or "permanently out." But it's hard to know for sure what you're looking at without a screenshot or know what your precise configuration is without logging into your system.

  Please reach out to our support team and if they respond with "more training," come back here and let me know your ticket number. We will get this sorted out for you one way or another!

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  Mark Semple

  • September 02, 2026 11:07

  Here is a snapshot of the inventory dashboard for a consumable item, correctly marked as expendable. Ideally, we'd like to clear/process the sold units, however, are we asking too much?

  

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