Customer Success Team
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Basics of Troubleshooting
Introduction Troubleshooting Resources Diagnosing the Problem Introduction Problems in Flex can range from relatively simple to quite complex. Troubleshooting steps depend on where you're workin...
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3100 - QuickBooks Error
Internal Server Error I can't export Flex elements to QuickBooks. I get this error: ERROR CODE:3100, ERROR MESSAGE:InternalServerError Solution This is due to a time-out on QuickBooks' end of th...
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The account for this transaction must be of type Accounts Receivable. - QuickBooks Error
The account for this transaction must be of type Accounts Receivable. I can't export Flex elements to QuickBooks. I get this error with no error code: QuickBooks Document Push Error: There is an i...
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6140 - QuickBooks Online Error
Duplicate Document Number I can't export Flex elements to QuickBooks. I get this error: ERROR CODE:6140, ERROR MESSAGE:Duplicate Document Number Error, ERROR DETAIL:Duplicate Document Number...
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6430 - QuickBooks Online Error
Invalid account type used I can't export Flex elements to QuickBooks. I get this error: ERROR CODE:6430, ERROR MESSAGE:Invalid account type used, ERROR DETAIL:Invalid account type: Check your acco...
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500 - Flex Error
Cannot push document with a zero price total. Cannot push document with a blank client field. Multiple error messages can be associated with the 500 error code from Flex. The solutions differ ba...
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QBWC1039 - Web Connector Error
Unable to add FileID to company file for this Application Error message received from QuickBooks was <If the QuickBooks company data file is not open, a call to the "BeginSession" method must inc...
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Virtual Items
Overview Creating a Virtual Package Creating a Virtual Model Building Virtual Models and Packages How Virtual Item Quantities are Calculated Overview There are two types of virtual items that yo...
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Containers and Packages
Overview Serialized Packages Serialized Storage Overview In Flex, you can virtually build containers and packages in the same way that they are built physically. For example, if you have an amp ...
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Numbering Schemes
Overview Adding a Numbering Scheme Editing Numbering Scheme Settings Deleting a Numbering Scheme Undeleting a Numbering Scheme Overview Numbering Schemes are a way that you can organize resource...