Using the information from Troubleshooting Basics, this article allows you to search error codes and error messages for rapidly finding solutions.
Always follow the steps for diagnosing the problem, in order, when you first encounter a problem. It's the fastest way to get an answer. (If Flex has solved it before, it gets you straight to the solution we know works. If Flex hasn't seen it yet, it helps us get to the bottom of things as quickly as possible.)
Understanding the information in the tables:
- Error Code lists error codes precisely as shown in the error
- Error Message uses direct quotes of the core message shown in the error
- Problem summarizes the user experience in one line (might contain links in parentheses)
- Links are to proven solutions from Flex or more information from outside resources
Diagnosing the Problem
Find known answers fast
- Note the error code and error message.
- Search this page for the error code. If no code/results, search this page for the error message. If no message/results, search or browse this page for some keywords related to the problem. (Learn how to search in page.)
- When you find a match, click the link. Depending on the specific error, you might see more than one link. Generally, the Error Message link is more specific than the Error Code link. When there is no error code/message or the solution applies to multiple errors, a link is provided in Problem.
- If you don't find a match, continue below
Problems related to Flex elements, functions, etc. or that have a Flex error code/message. If the problem isn't listed here, continue by submitting a support ticket.
|I can't export Flex elements to QuickBooks.|