Invalid Reference Id : An item in this transaction is set up as a category instead of a product or service.
I can't export Flex elements to QuickBooks. I get this error:
ERROR CODE:2500, ERROR MESSAGE:Invalid Reference Id, ERROR DETAIL:Invalid Reference Id : An item in this transaction is set up as a category instead of a product or service.
One of the Resource Types used on the Flex element has the same name as a Product Category in QuickBooks. This is not related to the name of a Product/Service, but to the name of a category of Products/Services.
You must change either the Flex Resource Type name or the QuickBooks Product Category name.
- In QuickBooks, go to Product Categories click Edit on the Category causing the error
- In Flex, go to Menu > System Settings > Resource Types > (double-click the Resource Type causing the error)