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Marking and Resolving Non-Serialized Quantities as Out of Commission

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Overview

Non-serialized inventory models track quantities rather than individual units, so an Out of Commission (OOC) record on a non-serialized model can cover more than one item. This article explains how to mark quantities as out of commission and how to resolve them. When some of the items are repaired or ready for use again, you can resolve the full quantity at once or resolve only part of it, leaving the remainder out of commission.

This article covers Out of Commission records for non-serialized models. For serialized items, see the Marking a Serial Unit as Out of Commission section of Adding and Editing Serial Units. For a full history of OOC activity across your inventory, see OOC History (on the Inventory menu).

Marking Non-Serialized Quantities as Out of Commission

  1. Open the non-serialized model for the items that you want to mark as out of commission (OOC).
  2. Click the Mark Quantities as Out of Commission icon in the upper right-hand menu.
  3. In the Out of Commission Record popup, enter the Quantity, Resource Type, Location, and the Reason why the items are being marked OOC.
  4. Click OK to create the OOC record.

The new record appears on the model's Out of Commission tab.

Viewing Out of Commission Records

Open the non-serialized inventory model and click the Out of Commission tab. This tab lists every record that is still out of commission for the model. Each record includes the following information:

  • Reported By: The user who marked the items out of commission.
  • Reason: Why the items were marked out of commission.
  • Qty: The number of items covered by the record.
  • Resolved: Whether the record has been resolved.
  • Location: The location the out of commission items belong to.
  • Resource Type: The resource type of the out of commission items (for example, Rental or Retail).

Resolving an Out of Commission Record

  1. Open the non-serialized inventory model.
  2. Click the Out of Commission tab.
  3. Click the Resolve button on the record you want to resolve.
    • If the record's quantity is 1, the record is resolved immediately and no quantity prompt appears.
    • If the record's quantity is more than 1, the Enter Non-Serialized Quantity prompt appears.
  4. In the prompt, review the following fields:
    • OOC Quantity: The total quantity on the record.
    • Resolved Quantity: The quantity you are returning to service. This field defaults to the full OOC Quantity.
  5. To resolve the full quantity, leave Resolved Quantity as is. To resolve only part of it, enter the number of items you are returning to service.
  6. Click OK.
The Resolved Quantity cannot be greater than the OOC Quantity. If you enter a larger number, Flex will not let you save the prompt until the quantity is corrected.

Partially Resolving an Out of Commission Record

When you enter a Resolved Quantity that is less than the OOC Quantity, Flex splits the record in two:

  • The original record is updated so that its Qty equals the quantity you resolved, and it is marked Resolved.
  • A new record is created for the remaining quantity. It keeps the same Reason, Reported By, Location, and Resource Type as the original record, and it is not resolved. This record stays on the Out of Commission tab until it is resolved.

For example, if a record has an OOC Quantity of 10 and you resolve 6, the original record becomes a resolved record with a quantity of 6, and a new unresolved record with a quantity of 4 remains on the Out of Commission tab. You can resolve the remaining 4 later, all at once or in smaller amounts, by following the same steps.

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